Are our renters responsible for a part of the cost?
What does the lease say? If they left for the holidays and turned off the heat and the toilet froze, they didn't realizer the way to winterize things. Let a judge figure it out. The utility bill should have been in their name so what's the deal there? If you rented without a written lease, shame on you, include a sample lease on the shopping list for your next trip to Lowes! Ain't no fix it kit for stupid!